Very pleasant and easy to work with

We didn’t buy a vehicle from there yet but we had the best customer service!

fast and friendly service. service was done quickly, waiting area was clean and pet friendly. love this place for service on my car

May be my most excellent dealership experience ever! My sales person Maddi was extremely professional & communicated with me very well during the time it took to find the perfect vehicle for me. John was amazing & did everything necessary to move the deal forward. Patty in Finance was a dream & so helpful & knowledgable. This dealership was so patient & understanding of my needs as a customer. They worked with me every step of the way & were so completely on-the-ball that literally all I had to do was show up & sign the papers. There was zero percent pressure & 100% pure excellence by Kia of Hermitage. They are a flagship of how a dealership should operate.❤️

Kam was awesome!!! He helped me purchase my first car! Buying a first car is stressful enough but he went above and beyond!

I went to Diehl Kia of Hermitage looking for a new vehicle after pretty much getting a lemon from another dealership. Luckily, I knew a childhood friend who works there. His name is Geoff Wilson. He was very polite and professional. Knew what he was doing, he talked to my fiance, and I as a car salesman. At times, he even gave me advice as a friend. With our credit not being so great him and Colleen Swartz got us out the door the same day with a 2016 Ford F-150. This truck was one I have wanted for over a decade. They also let us borrow a vehicle to go to work with. That way, they could get it inspected and clean it up a little bit. Later that day, Geoff dropped off the truck where I worked and returned the loaner vehicle. I highly recommend getting your next vehicle from Kia of Hermitage from Geoff Wilson. He treats every future buyer like they are family and makes it fun to there while getting everything ready to leave with the vehicle you want.

Friendly people....great service....kept you informed of any service that needed done or recommended....👍

Thanks Kamau! Our family is going to love our Traverse! You were patient and thorough and we will definitely refer you to our family and friends. Keep up the amazing work!

Kamau was exceptional and knew how to get us where we needed to be. Very patient and went the extra mile.

Geoff Wilson is the man! Very pleasant to deal with and great guy! Highly recommended

I am SOOOO Excited with my 2022 Hyundai Elantra! My salesman, Ken, was not only so helpful in making sure I got the exact car I wanted but has a great personality! He worked with his manager to get the car from another of their locations and they made it happen in one day! I am so happy to be the very First person to buy a car from Ken!! If your looking for just the right car for you, go talk to Ken ! Thanks again Ken and wishing many more great sales for you.. Tammi Barkley.

Very nice

Geoff 'Tank' Wilson is the best! He worked with me and we found the perfect truck! So thankful!!! Great guy to work with and the surrounding employees are also very helpful and welcoming!! 10/10 experience 👌👌👌

Great customer service in the service center.

Great service was in an out in a timely manner

Some experiences are great and some are not, NO MATTER WHERE YOU GO. This one was excellent! I felt like the service dept went above and beyond. Way to go guys!!!!

I had a great experience with Diehl Kia of Hermitage in buying my new 2024 Kia Telluride. I was fortunate to deal with salesman Geoff Wilson. We had not bought a new car in a long time. Geoff was very patient, informative, and prompt with all of our many communications. He guided us through all the steps with a good blend gentleness and kindness which is much appreciated especially when you are making such a major purchase. Kudos to you Geoff Wilson ! Also, the rest of the staff treated us great including Patricia Hartman from the Business Office. Keep up the super work Diehl Kia, you got a good thing going!

The service was spot on . The service advisor desk where extremely helpful. But trying to call the place is very frustrating no one seems to answer the phone.

Service was quick and informed about everything

Craig is an awesome salesman and does a great job finding the right car for you!